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FAQ Q1), How about the Maintenance? A1: EPT20-15ET runs on industry standard, Curtis controller that can be serviced by any forklift service company near you . Q2), Does have Li-on Type? A2: Yes, EP have List Products, So may you wonder to know what is EP List ? 1), Integrated truck desigh with Li battery . 2), Smart the battery as Data Control . 3), Plug in/ Out parts design make Smart Services
Q3), And may you wonder to know How about EP after-sales Services ? A3: Four ways; 1), Overseas service center available , EP have EU branch in Belgium , Japan Branch .... 2), Engineers available to service machinery overseas ,EP engineers support the regular training and services to go to the customer's company . 3), Overseas third-party support available , EP Partners over 140 Countrys and are can support services . 4), EP Online After-sales system EP-Care is the first in industry ,So may you wonder to know what is EP-Care System ? a4): EP is the only factory in China who to issue online service system for customers, It includes; 1), Online Claim system, 2), Online Technique system, 3), Online Forklift tracking system, 4), Online spare parts order system, Customers can submit their quality claim, ask technique help, Tracking their forklifts and Order spare parts online easily, All this will be replied by EP service man within 24hours
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